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How IRU measures competence of drivers in Passenger Transport

How IRU measures competence of drivers in Passenger Transport

We measure a driver’s knowledge and skills in four areas, not only in theory but also through practical assignments in order to better manage:

  • Driving: ensuring a safe and smooth journey.
  • Vehicle knowledge: keeping the vehicle fit for service and conducting flawless vehicle inspections.
  • Emergencies management: taking appropriate action in the event of vehicle breakdowns, road accidents, and other unforeseen events.
  • Customer service: adopting the right behaviour when dealing with customers in any circumstance.

To minimise cost and maximise flexibility, the assessment is conducted on your premises, with your vehicles and (for the practical part) delivered by your staff.
The assessment takes about 2h30 to complete and is divided into a computer-based test and a practical test in and around the vehicle:


The central parts of the assessment are a 45 minute behind-the-wheel observation on a test route in compliance with our standards, and a 25 minute video-based “traffic anticipation” test measuring the ability of a driver to “read” traffic and predict how a situation will evolve.

What do you get?

We provide you:

  • Access to assessment questions: videos, exercises, checklists, scoring keys and more
  • Access to the web-based IT platform to deliver the assessment, record results and monitor progress

For each participant, our system generates an individual test report detailing his performance in each skill area.

You can issue certificates to successful participants and you can provide them with IRU branded gear from our official catalogue.

How to get started

Accreditation is the process by which a customer gains authorisation to deliver the IRU RoadMasters Assessment. It guarantees that the customer complies with both assessment capacity requirements and assessment delivery requirements.

Key requirements include:

  • following a mentoring policy to ensure the proficiency of the staff delivering the practical part of the assessment
  • follow specifications when setting up the test routes of the behind-the-wheel assessment section 

The accreditation procedure follows these steps:

  1. 1. Assessment content validation
  2. 2. On-site capacitation workshop

After accreditation, the customer is fully proficient in assessment delivery, allowing him to roll out IRU RoadMasters independently across the company.

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