4th International IRU Taxi Forum

Preliminary programme

4th Taxi Forum logo

4th International IRU Taxi Forum
Cologne, Germany, 5 November 2010, 9:00 – 13:30

Taxi industry image: towards a vision of safe and sustainable taxi services for all

Working languages of the Forum : English, German, Russian

Participation is free of charge

9:00 – 9:30	Welcome coffee
9:30 – 10:00	Opening speeches
	Mr Peter Zander, President, Europäische Taximesse
	Mr Thomas Grätz, Vice President, IRU Taxi Group, BZP
10:00 – 11:15	1st interactive session: The taxi’s image: where do we stand?
	Taxis today and tomorrow – further results and lessons from a customer survey in eight major cities worldwide Mr Richard Darbera, Director, Institut pour la Ville en Mouvement (IVM), Taxi Programme, France
	Results of a Finnish customer perception survey on taxi services Ms Nina Nizovsky, STL, Finland
	The Yellow Cab, Baltimore: 100 years of history and a vision for the future Mr Mark L. Joseph, CEO of Veolia Transportation / Yellow Cab (t.b.c.)
	Question and answer session
11:15 – 11:30	Coffee Break
11:30 – 13:00	2nd interactive session: The taxi’s image: a vision for the future
	Better services to customers with disabilities and reduced mobility Ms Maria Nyman, European Disability Forum
	Taxis beyond the comfort zone Mr. James M. Cooper, Transport Research Institute, Edinburgh Napier University
	Taxis of the future: Sustainable transport at your doorstep, Mr Volker Wente, Director North Rhine-Westphalia, Association of German Transport Companies (VDV)
	Question and answer session
13:00 – 13:30	Concluding remarks
	Mr Hubert Andela, President, IRU Taxi Group