Serik SARSENBAYEV
Director, “CB” LLP transport company, Kazakhstan

How can we increase profitability of road transport operations? Most importantly by meeting the clients’ demands. But how? By an efficient delivery of the cargo, in a timely manner, from door to door, in perfect state of the delivered goods and for an appropriate freight rate. It is to be taken into account that rail tariffs have increased since the year 2000 by more than 94.4% and that 82% of all goods is carried on the roads. It is obvious that in such a situation the client is looking for a “cheap” transport operator. For us this means that we must reduce our operational costs.

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