For many people, especially people with disabilities, those who are unable to drive or use conventional public transport, taxis and private hire vehicles are the preferred means of ensuring their mobility.

Taxis are increasingly safer. Indeed, survey results and statistics from several European countries show that taxis are many times safer than private cars, thanks to the professionalism of the drivers. 

Taxis are also becoming increasingly greener, especially where appropriate fiscal, administrative and operational incentives are offered for the introduction of more environmentally friendly technology, fuel and management practices.

Taxis are an integral element of the public transport chain in both urban and rural areas. Thanks to their unmatched flexibility, which even surpasses the flexibility of the private car, taxis complement other public transport modes, with a 24-hour/7-day availability.

The taxi industry, as represented by the IRU is committed to constantly improving the core values which make taxis a sustainable mobility option: quality, attractiveness, safety, environmental friendliness and accessibility of its services - by further increasing the professionalism of its managers and drivers through vocational training as offered by the IRU Academy, and by intensifying the exchange of best practices amongst taxi professionals.

Fully conscious of the great variety of taxi frameworks, services and cultures that exist across the world, the taxi industry will keep strengthening and promoting its common set of values, demonstrating its willingness to work together to make taxis an ever safer, greener, more flexible, comfortable and accessible mobility alternative for all and make it known.

Comfortable

Taxis provide high levels of comfort and convenience, supported by drivers’ professionalism. The quality of taxi services, in which comfort plays a paramount role, together with the professionalism of drivers, is highly appreciated by taxi users. See the factsheet in English, German and French

Accessible Taxis are instrumental in ensuring the mobility of people who cannot driver or use conventional public transport. For many people with disabilities, especially those who are unable to drive or use conventional public transport, taxis and private hire vehicles are pivotal means for ensuring their mobility. See the factsheet in English, German and French

Safe

The safety and security of both customers and the driver are among the primary concerns of taxi professionals. Taxis retain an enviable safety record. Safety is a key element in the taxi licensing and control regulations, as well as in taxi drivers’ professional training. See the factsheet in English, German and French

Green Taxi design and use makes it one of the greenest vehicles on the road. All taxis are regularly serviced, both to meet regulatory inspection requirements and to maintain vehicles in prime condition, which ensures optimal fuel-efficiency and thus contributes to further green mobility. See the factsheet in English, German and French

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